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Panic!!! Xiaomi power bank spontaneously combusted and exploded in subway carriage
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Update, subway security sent me photos of the damaged bag and power bank, which were already damaged beyond recognition, the latest photos are above
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As the title says, the power bank was bought less than half a year ago, and in the afternoon, the Xiaomi power bank was placed in a polo bag, and it suddenly spontaneously combusted, the whole carriage was terrified, the carriage door opened, everyone ran out of the train, thick smoke filled the air, I quickly threw the bag on the ground, and followed the crowd out of the carriage. My hands were burned, and my bag was burned, I only put a power bank, a data cable, an access card, and a pair of headphones in the bag. The staff quickly evacuated all passengers, and the radio was also broadcasting this emergency, and it happened to be the rush hour, everyone looked at me, took photos of the train and me with their mobile phones.
Time happened today: 17:25
Location: Raffles Place MRT, Singapore
The subway staff just disinfected me and negotiated with me. Now I am still immersed in the panic just now
How do I contact Xiaomi staff to protect my rights in this kind of situation! It caused me harm and property loss
Additional information:
My bag must have been burned. The subway staff said: The bag and the exploded power bank were detained by them. There are no dangerous items or roughly see what the reason is for the explosion. After all, they are also afraid of terrorist incidents
The subway staff gave me a contact number, and also recorded my information, my ID card, my phone number, and said that someone would contact me later to take another statement
I was asked to get the burned bag back tomorrow, but the power bank was not given to me
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What made me angry was: the customer service of Xiaomi customer service hotline. In fact, I contacted them as soon as possible and told them the whole process. The customer service did not care about my injury or what items were damaged. When I finished speaking,
the customer service said without emotion: So what is your request?
For such a serious matter, the manual customer service is like a machine without emotion
Now, I can only seek help from the store in Singapore. I went to the Xiaomi FuNan store closest to me and explained the situation to the store staff. Their store staff are very good. One of the store staff, Mr. Cao, immediately let me know what happened, saved the photos I took, and communicated with the headquarters as soon as possible
He said that Xiaomi would definitely help me solve this problem
I can feel that he attaches great importance to this matter. Thank him and his store staff
I will add more information later. Fortunately, I was not on the plane. I often fly. If this happened on the plane, I can't imagine it.
The subway staff told me that this was the first time it happened in a car, so they took it very seriously.
@小米@雷军
#小米#小米充宝爆#小米充宝自ignited#小米维护#su7ultra #雷军#充宝爆
#雷军登中国富人名#新加坡小米#小米新加坡
Today 18:58
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Mrt handbag burn prc says staff didnt ask abt her well being
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10-Mar 2025 Monday
4:50 PM (4 days ago)
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